FAQ - Greeting Cards
How long does shipping take?
In the UK, all cards are sent 1st class delivery with Royal Mail as standard. For all information, you can find the exact shipping times on our shipping and delivery page!
How do I personalise my card?
You will find a box on the product listing that prompts you to add personalisation. Please pop this in for the front and the inside of the card should you need it and one of our in house designers will create the design for you!
Can I customise the inside message of a card, or choose to keep this blank?
You can add a thoughtful message to any of our cards to make it extra special. And if you'd rather leave it blank, don't worry - we'll make sure it's blank unless otherwise stated! That way, you have the option of adding your own personal touch with a handwritten message.
Do you offer bulk discounts for large card orders?
We're flattered that you're thinking of ordering in bulk, but we don't have any discounts available for large orders at the moment. However, we'd love to learn more about your order and see if we can help, so feel free to reach out to our wonderful customer service team!
What is your return or refund policy for cards?
Need to know more about our returns and refunds policy? You can find out all the info there is to know on our well explained returns and refunds page!
Do you have any promotions or discounts available?
For our gorgeous greeting cards we are not currently offering any discounts. However we love surprising our wonderful customers so keep an eye out for any promos!
Are these cards eco-friendly / recyclable?
We're all about being eco-friendly and sustainable, so we only use the highest-quality 350gsm Old Mill Bianco card. Not only does it look amazing, but it's also recyclable and a total win for the environment!
Are envelopes included?
Our gorgeous greeting cards don't just stop at the card itself - we've also included a luxe white envelope to add that extra touch of elegance! You can pop the recipient's address on the envelope and send it off in style, or you can request to have this sent direct!
Can I include a gift or additional items to be sent with the card?
You are of course welcome to order as many products as you wish, however we are unable to guarantee the combined shipment of all products!
Do you offer different sizes?
We have two sizes of greeting cards, a range of A6 (148x105mm) and square (148x148 mm). You can see the size of each design in the description, however should the image be rectangle it is one of our A6 cards and if it is square it will be the 148x148 mm size!
Can I preview the card online before purchasing?
Our greeting cards are printed on demand, which means that once you place your order, it will go straight to the designer and then into production. But don't worry, we'll still include a confirmation email with your design, just to make sure everything looks good to go.
Can I request a specific delivery date?
Our greeting cards are shipped with Royal Mail 1st class delivery, which means you can expect them to arrive quickly and efficiently. And for our UK customers, we also offer the option to upgrade to express delivery for an additional fee. Just keep in mind that we're not currently offering specific day delivery options! For all Shipping info, please head to our shipping and delivery page!
Still can't find what you're looking for?
Not to worry, we are on hand to help! Reach out to us by using our contact info or send a form by heading to our Contact Us page.