Contact Us
We know it's not as simple as just placing an order. So feel free to get in touch and we will be on hand to help with all your questions!
Our Most Common Enquiries
How quickly do you dispatch?
We always aim to dispatch as quickly as possible, however you can find all of the info on our shipping and delivery page!
Can I track my order?
We have different shipping services on offer! As standard we send everything out with Royal Mail first class. However you are able to add tracked delivery, or express delivery to most items. You can find the exact details on our shipping and delivery page!
How can I get in touch for help?
There is multiple ways to contact us! You can either email us at hello@paperscene.com or send us a form below. For urgent enquires please get in touch via WhatsApp (07418310582). Our friendly customer service team is always on hand to help where possible!
I can't do something on the website, can you help?
Yes of course! Please drop us an email at hello@paperscene.com and our wonderful customer service team will be more than happy to assist! Alternatively you are welcome to send us a form, or give us a call and we can walk you through it!
My order has arrived damaged, what should I do?
We're committed to getting your order to you quickly and safely. But if something goes wrong and your order arrives damaged, please don't hesitate to get in touch. We'll get to the bottom of it and fix the issue ASAP.
Can’t find what you’re looking for?
Our FAQs page may have a quick answer to your question. Otherwise, get in touch below.
Let's get you some help, our friendly team are here
If you've got a question and need some help, please feel free to get in contact with us using the form below. You can also reach us via email on hello@paperscene.com
Contact Us:
Opening Hours:
Monday-Thursday: 8am-5pm
Friday: 8am-4pm
Saturday-Sunday: Closed
Registered Office:
Studio 1,
305A Goldhawk Road,
London, W12 8EU