FAQ - Thank You Cards

Thank you card questions? We've got answers! Browse our FAQs below to find quick solutions to common queries. If you can't find what you're looking for, don't worry - our friendly customer service team is always here to help, just give us a shout!

When should I send out my thank you cards?

What is the order and personalisation process?

My order has arrived and the photos have not printed like the proof.

I would like different images on each card.

Why do my images look pixelated on the proof?

Can I order a sample of the wedding thank you card?

What is the typical delivery time for wedding thank you cards?

Can I see a proof of the thank you card before placing the order?

What is your return and refund policy for wedding thank you cards?

Still can't find what you're looking for?

Not a problem, our wonderful customer service team are on hand to help with any further questions you may have! Just head to our Contact Us page. Because for orders with a personal touch, we know you need personal service.